When algorithms fail to account for human nuance

When algorithms fail to account for human nuance

When algorithms fail to account for human nuance
As AI engines are data-driven, relying solely on the tech for travels could risk causing chaos. (AFP/File)
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In Techville, a city celebrated for its cutting-edge technology and forward-thinking ethos, this summer’s tourism scene has turned into an ironic spectacle of overreach and misjudgment. 

Virtua-Explorer, the city’s latest artificial intelligence marvel, is designed to streamline vacation planning and optimize destination choices for citizens. What could possibly go wrong when algorithms are tasked with perfecting leisure?

The city’s bet on AI for tourism optimization was supposed to be a masterstroke. Virtua-Explorer, a sleek AI engine with a penchant for predictive analytics, promised to tailor travel recommendations based on a myriad of factors.

Instead, it has delivered a summer of crowded beaches, overwhelmed islands, and bustling cities, offering a master class in how technology’s pursuit of efficiency can sometimes lead to unintended chaos.

Initially, Virtua-Explorer’s recommendations seemed like a dream come true. It directed Techville’s residents to “hidden gems” abroad, idyllic beach retreats, serene island getaways, and quaint cities, all supposedly free from the scourge of overcrowding.

However, as the season unfolded, the reality bore little resemblance to the AI’s promises. The beaches were packed to the brim, the islands swarmed with tourists, and even the smallest cities felt the crush of unexpected visitors.

A touch of irony has not escaped Techville’s philosopher-in-residence, Dr. Miranda Quinn, who mused: “It’s rather poetic, isn’t it? An AI designed to optimize and perfect our leisure time has managed to turn our tranquil escapes into bustling hubs of human activity. 

“It reminds me of the paradoxical wisdom of Albert Camus, who said: ‘The absurd is the essential concept and the first truth.’ Our quest for an ideal vacation, through the lens of an AI, has resulted in a strikingly absurd reality.”

Indeed, the AI’s choices seem to have backfired spectacularly.

Those once peaceful beaches, like the popular Sandy Shores, were transformed into veritable battlegrounds for sunbathers, while the picturesque islands of Serenity Cove saw its crystal-clear waters become as crowded as the urban sprawl it was meant to escape from.

The quaint city of Riverton, normally a peaceful retreat, now echoed with the sounds of overwhelmed tourists and stretched-thin local services.

The root of the issue lies in Virtua-Explorer’s data-driven approach. Its recommendations were based on historical data and user preferences, designed to avoid overcrowding by selecting lesser-known spots.

Unfortunately, the algorithm failed to account for the human propensity to flock to precisely those destinations labeled as “hidden gems.” The irony was not lost on the city’s denizens, who found themselves battling for space in places once deemed off the beaten path.

Glocal tourism expert Jenna Martinez said: “It’s almost like the AI created a self-fulfilling prophecy. By highlighting these so-called hidden gems, it triggered a surge of interest and transformed them into exactly what it was trying to avoid, overcrowded hotspots.

“It’s a classic example of the law of unintended consequences, where the solution to one problem creates a slew of new ones.”

Will future endeavors in tourism and beyond be guided by the wisdom of philosophical caution or the allure of technological certainty? Only time, and a little less reliance on AI, will tell.

Rafael Hernandez de Santiago

The summer’s tourism snafu has also prompted a philosophical reflection on the nature of choice and experience. As Virtua-Explorer’s crowds grew, the city’s social media buzzed with complaints and humorous posts about “AI’s version of paradise.”

A meme circulating among residents read: “If only Aristotle were here to explain the ethics of crowding every place we thought was hidden.”

The issue of bias further complicates the scenario. Virtua-Explorer’s algorithm, despite its advanced design, was not immune to biases inherent in its programming.

It based recommendations on demographic trends, social media likes, and past travel patterns, data that failed to account for the nuance and unpredictability of human behavior.

The AI’s “optimal” destinations were thus influenced by a skewed perspective that prioritized novelty over genuine quality of experience.

In a particularly biting critique, ethicist and local writer Raj Patel reflected: “It’s a fascinating example of how an over-reliance on technology can lead us astray. The AI, in its quest for efficiency, overlooked the fundamental ethical principle of respecting human unpredictability.

“In the words of Friedrich Nietzsche: ‘There are no facts, only interpretations.’ Virtua-Explorer’s interpretations have led us to an overcrowded reality where the quest for the perfect vacation has itself become an ironic and chaotic ordeal.”

As the summer draws to a close, Techville’s citizens are left to navigate a tourism landscape transformed by an AI’s well-intentioned but ultimately misguided recommendations.

The once serene destinations are now a testament to the unforeseen consequences of technological optimism, and residents are left pondering whether the pursuit of algorithmic perfection might be less ideal than embracing the delightful unpredictability of human choice.

In the end, Techville’s summer tourism fiasco serves as a poignant reminder of the limits of technology and the enduring value of human intuition.

As the city looks ahead, the question remains: Will future endeavors in tourism and beyond be guided by the wisdom of philosophical caution or the allure of technological certainty? Only time, and a little less reliance on AI, will tell.

Rafael Hernandez de Santiago, viscount of Espes, is a Spanish national residing in Saudi Arabia and working at the Gulf Research Center.

 

Disclaimer: Views expressed by writers in this section are their own and do not necessarily reflect Arab News' point of view

Waring holds one-shot Abu Dhabi lead as McIlroy struggles

Waring holds one-shot Abu Dhabi lead as McIlroy struggles
Updated 1 min 20 sec ago
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Waring holds one-shot Abu Dhabi lead as McIlroy struggles

Waring holds one-shot Abu Dhabi lead as McIlroy struggles
  • A day after setting a course record 61, the 39-year-old Waring was the only player among the top-29 on the leaderboard to post an over-par score for a total 18-under par 198
  • Fast-rising Dane Niklas Norgaard Moller hit a third round 69 to cut Waring’s five-shot overnight lead

ABU DHABI: England’s Paul Waring shot a one-over par 73 and held a one-shot lead going into the final round of the Abu Dhabi Championship on Saturday as Ireland’s Rory McIlroy continued to struggle.
A day after setting a course record 61, the 39-year-old Waring was the only player among the top-29 on the leaderboard to post an over-par score for a total 18-under par 198.
Fast-rising Dane Niklas Norgaard Moller hit a third round 69 to cut Waring’s five-shot overnight lead.
World number three Rory McIlroy dropped a big number in his closing holes for the second day in a row, this time a double bogey on the par-5 18th after an errant tee shot found water on the left side, to sit five shots off the lead.
On Friday, the Northern Irishman had made a triple bogey on the par-3 17th.
“If you’d given me a one-shot lead going into the final round at the beginning of the week, I would have snatched your hand,” said Waring, who is looking for his first win since the 2018 Nordea Masters.
“A little disappointed, because I felt like I could have really moved forward today and put myself out of sight.
“You’ve got to have an average day, don’t you?“
Three shots back, Ireland’s Shane Lowry (66), the 2019 tournament winner, was tied for third with Englishman Tommy Fleetwood (71), Dane Thorbjoern Olesen (71) and Swede Sebastian Soederberg (68) at 15-under par.
With the wind picking up toward the afternoon and the greens becoming firmer and faster, the conditions were challenging after two benign days.
Waring had taken advantage of the conditions with rounds of 64 and 61 and started the day at 19-under.
An early birdie extended his advantage, but a three-putt bogey on the par-3 fourth hole frayed his nerves, after which he struggled to get his speed and line right with the putter.
British Masters champion Norgaard made his first bogey of the tournament on the ninth hole, but three birdies on the back nine kept him in the hunt for a second title this year.
“Very satisfied with today,” said the 32-year-old, who is almost guaranteed a PGA Tour card next season as one of top-10 players from the DP World Tour’s Race to Dubai rankings.
A disappointed McIlroy closed with a three-under-par 69 and dropped to tied 13th position on 13-under-par 203.
He still felt confident of getting his hands on the trophy in Abu Dhabi for the first time in his career.
“Playing the last two holes two-over two days in a row is not ideal. Cost myself a few shots there,” said McIlroy, who is seeking to secure his sixth DP World Tour Order of Merit crown next week in Dubai and match the legendary Spaniard Seve Ballesteros.
“The leaders weren’t getting away, which was nice and I was making a little bit of a charge. And yeah, just one mistake, that drive on 18, and with it playing so much into the wind.
“It was an untimely mistake, just like yesterday on the 17th, and I dug myself a little bit of a hole to get out of, but depending on what the leaders do, I can still go into tomorrow feeling like I have half a chance.
“I just need to put it all together and play the way I’ve been playing and keep the big mistakes and big numbers off my card and if I can do that and post a score, you never know.”


Croatia arrests four over attack on foreign workers

Croatia arrests four over attack on foreign workers
Updated 26 min 22 sec ago
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Croatia arrests four over attack on foreign workers

Croatia arrests four over attack on foreign workers
  • Police said on Saturday that the four arrested were being investigated over a “hate crime“
  • The attack was immediately followed by three other incidents targeting foreign food-delivery workers, also in Split

ZAGREB: Police in Croatia on Saturday said that four men were arrested over a racially-motivated attack against foreign workers followed by three similar incidents that left one Nepali seriously injured.
The European Union country of 3.8 million people is struggling to overcome chronic labor shortage as it faces mass emigration and a shrinking population.
Traditionally reliant on seasonal workers from its Balkan neighbors, Croatia is increasingly counting on laborers from Nepal, India, the Philippines and elsewhere to fill tens of thousands of jobs notably in construction and its key tourism sector on the Adriatic coast.
Police said on Saturday that the four arrested, who are suspected of physically attacking a food-delivery worker in the coastal town of Split, were being investigated over a “hate crime.”
Late Friday, a 41-year-old foreign national and one attacker sustained minor injuries, a police statement said.
The attack was immediately followed by three other incidents targeting foreign food-delivery workers, also in Split, in which one Nepali was seriously injured.
Another victim was Indian, while the nationalities of the other two were not disclosed.
Police said a search for the perpetrators was ongoing.
The government condemned the incidents, labelling them “shocking and disturbing” and vowed on social media “not to allow Croatia to become a country where violence and hatred toward foreign workers are normalized.”
“Foreign workers filled a segment on the labor market that we obviously could not,” Prime Minister Andrej Plenkovic told reporters citing construction and tourist sectors.
Croatia in 2023 provided nearly 120,000 non-EU nationals with work permits, 40 percent more than the previous year.
This year the figure will be surpassed as nearly 150,000 work permits have so far been issued to non-EU nationals.
The number of attacks on foreign workers, notably those delivering food has been increasing, police in the capital Zagreb said earlier this year.
In most cases, they were not racially-motivated but were robberies.
Migrants have been regularly pilloried online with the new labor force facing language barriers and negative attitudes toward foreigners.
Ethnic Croats make up more than 90 percent of Croatia’s population — nearly 80 percent of whom are Roman Catholics.


Saudi aid continues to reach thousands in Gaza, Lebanon

Saudi aid continues to reach thousands in Gaza, Lebanon
Updated 34 min 52 sec ago
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Saudi aid continues to reach thousands in Gaza, Lebanon

Saudi aid continues to reach thousands in Gaza, Lebanon
  • The relief effort is being conducted in cooperation with the Saudi Center for Culture and Heritage
  • Saudi aid is crucial to supporting families as they confront daily hardships and critical shortages

RIYADH: Saudi aid agency KSrelief is continuing to provide essential food baskets to families in northern Gaza, the Saudi Press Agency reported on Saturday.
The relief effort is being conducted in cooperation with the Saudi Center for Culture and Heritage as part of a campaign initiated under the directives of the Saudi leadership.
The humanitarian situation in northern Gaza remains dire, exacerbated by ongoing hostilities and border closures. Saudi aid is crucial to supporting families as they confront daily hardships and critical shortages.
Meanwhile, the 21st aid plane sent from Riyadh to Lebanon arrived at Beirut-Rafic Hariri International Airport on Saturday, carrying food, shelter and medical supplies.
The aid, handled by KSrelief, will be used to assist the growing number of people displaced by Israeli airstrikes. The UAE, Turkiye, Iraq, Egypt, Jordan, Canada, Romania and France are also sending aid to Lebanon.
Since its inception in 2015, KSrelief has implemented more than 3,100 projects worth more than $7.1 billion in 104 countries, in cooperation with local, regional and international partners.


Bangladesh faces second-deadliest dengue outbreak amid climate, political crises

Bangladesh faces second-deadliest dengue outbreak amid climate, political crises
Updated 42 min 52 sec ago
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Bangladesh faces second-deadliest dengue outbreak amid climate, political crises

Bangladesh faces second-deadliest dengue outbreak amid climate, political crises
  • Dengue used to be confined to main cities but transmission has been widespread since 2023
  • Mosquito control measures hindered by July-August unrest and regime change

DHAKA: Bangladesh’s dengue fever outbreak this year is its second deadliest on record, raising concerns over widespread transmission as infection rates show no signs of slowing.
Each year, dengue fever becomes a major health concern in Bangladesh during the monsoon season between July and October, with thousands of people contracting the potentially deadly virus transmitted by the Aedes mosquito.
The incidence of the disease has increased dramatically since the early 2000s, with the worst outbreak claiming 1,705 lives last year.
This year, the dengue toll is already the second worst in history, with 69,922 people hospitalized and 342 dengue-related deaths, according to Directorate General of Health Services data as of Saturday.
While previous outbreaks would normally end in October, this year it saw the highest infection numbers, with more than 30,870 people admitted to hospital.
“This trend of dengue infection will probably continue till next January. We can expect a decline in the infection rate in some two weeks from now, but it will still be higher in comparison with November and December in the previous years,” Prof. Kabirul Bashar, an entomologist from Jahangirnagar University in Dhaka, told Arab News.
“There are various reasons for the rise of dengue outbreak this year. Among them, the impact of climate change is very prominent here. It has created a suitable environment for the breeding of the Aedes mosquitoes. Also, there are many dengue patients — they, too, are the virus’s carriers.”
While dengue outbreaks in Bangladesh have usually been confined to urban areas, with cities such as Dhaka reporting most of the cases, since last year, the virus has been reported in every district, even reaching remote and previously unaffected rural areas.
Rising global temperatures have accelerated the spread of the Aedes mosquito, the primary carrier of the virus, while heavy rainfall has created an ideal environment for the insects to breed.
An additional problem faced by Bangladesh this year was the lack of dengue control campaigns, with efforts disrupted by the sudden regime change in the country amid unrest in July and August that led to the ouster of the previous administration.
“The impacts of climate change and insufficient mosquito control measures by authorities have been key factors driving the increase in the dengue outbreak,” Bashar said.
“The most worrying issue is the high death rate. No other country has such high mortality. Our health authorities need to consider this issue very seriously.”
Deaths during the current outbreak are mostly occurring as patients come to hospitals at a late stage, often after a long time traveling, as most specialist and testing facilities are available only in major urban centers.
Since last year, many patients have contracted the virus for a second or third time — some even with multiple strains, which decreases their chances of survival.
“There are four strains of dengue. Last year, we also found patients infected with all of them. This year, too,” said Dr. Khondoker Mahbuba Jamil, virologist laboratory head of the Institute of Public Health in Dhaka.
“The disease becomes more severe when someone is infected for the second time, leading to immunological complications ... And when someone is infected with a different strain for the second time, their immunological response becomes excessive. That’s what is happening this time.”


Saudi defense ministry to host leadership forum for non-commissioned officers

Saudi defense ministry to host leadership forum for non-commissioned officers
Updated 47 min 47 sec ago
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Saudi defense ministry to host leadership forum for non-commissioned officers

Saudi defense ministry to host leadership forum for non-commissioned officers
  • Participants will include officers from the ministry, other military branches and allied nations

RIYADH: The Saudi Ministry of Defense will host an international leadership forum for non-commissioned officers in Riyadh later this month, Saudi Press Agency reported on Saturday.

Taking place with the support of Minister of Defense Prince Khalid bin Salman from Nov. 18-19 under the theme “Development and Empowerment,” the event will “underscore the role played by non-commissioned officers and promote shared practices in leadership empowerment,” SPA said.

Non-commissioned officers, or NCOs, are military personnel who have risen through the ranks and look after the day-to-day management of military operations, supervise enlisted soldiers and assist commissioned officers.

The forum will also look to facilitate the exchange of leadership experiences and success stories with military counterparts both within and outside the Kingdom.

Organized by NCOs from the Ministry of Defense and overseen by the Chief of the General Staff Lt. Gen. Fayyadh bin Hamed Al-Ruwaili, the forum will feature dialogue sessions focused on topics such as enhancing leadership competency and empowering women within the ministry.

Participants will include officers from the ministry, other military branches and allied nations.

The event will also feature lectures and an exhibition will run alongside the forum, spotlighting the ministry’s development program for leadership roles of non-commissioned officers, as well as highlighting its I’tizaz and Together programs.